Microsoft Corporation Inside Sales in Athens, Greece
Joining the Microsoft Team Means…
Microsoft has always believed in the transformative power of technology. From the initial vision of placing a personal computer on every desktop and in every home, to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world. Software Asset Management (SAM) is a business process that enables customers to gain control of their IT environment. SAM encompasses the people, infrastructure and processes necessary for the effective management, control and protection of the software assets within an organization, throughout all stages of their lifecycle. SAM is a critical function of any mid-to-large sized organization; however, it is one that is often overlooked. And, for customers contemplating or taking steps to move to the cloud, SAM can help them understand what software they have deployed, who is using the software and how, and what their underlying license entitlements are to support cloud deployments. As a result, SAM is a great way to help our customers better understand their environment, so they can plan for their future.
The Impact You’ll Be Making…
The SAM Engagement Manager is a revenue-driving role, responsible for all aspects of Microsoft’s SAM Engagement process, including the management of direct SAM engagements with customers. SAM engagements are routine license reviews conducted with specially trained SAM Partners, with the goals of (1) discovering and collecting licensing shortfall revenue while (2) helping customers improve their Software Asset Management and promoting SAM as an industry-recognized best practice. The SAM EM role is responsible for working with the account teams and territory managers to drive SAM strategy and execution with a balanced approach. The SAM EM role is responsible for data analysis and account targeting, managing the customer and partner opportunity pipeline across the sales stages, articulating the benefits of SAM and gaining buy-in directly with customers at the CXO (Chief Experience Officer) and IT management levels, and selecting the right SAM Partners to work with customers through the SAM process. SAM EMs also help drive SAM partner recruitment and onboarding/training activities at the Subsidiary or Area level to build the required partner capacity to support their segment’s business needs. SAM EMs are responsible for implementing the SAM Services Channel Incentives program (SSCI) in their territory and managing the partner incentive allocations. The goal is to ensure our partners are providing customers with the breadth of SAM offerings (Baseline, Assessment, and Deployment Planning Services) that will help with conversion of under-licensing today, prevention of under-licensing in the future, and increased value of existing licensing agreements
Who we’re looking for…
The role requires an individual with the intellectual horsepower to solve complex issues with cross-organization stakeholders, the ability to deliver difficult messages with empathy, the discipline to manage SAM projects to completion, and the deep licensing and sales skills to get the customer to commit to and implement the software asset management process as a key IT and financial priorities. •Bachelor’s Degree required, Master’s Degree preferred (in Business, Finance or IT related) •5 years of related experience (in sales, marketing, communications, and channel and/or business development) •ITiL knowledge or experience is an advantage •attention to detail, data analysis experience •problem-solving skills •customer focus, good communication skills
This is an external staff position. Your employer will be a third-party supplier, in service for Microsoft
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